• Netherlands & Belgium: 5–10 business days
• European Union: 5–10 business days
• United Kingdom: 5–10 business days
• United States & Canada: 7–12 business days
• Rest of the world: 10–18 business days

Shipping costs are calculated at checkout based on your location and order value.

All orders are processed within 1–2 business days. Once dispatched, you will receive a confirmation email including your tracking number. Delivery times may vary depending on your destination and customs clearance.

International shipments may be subject to customs fees, import duties, and local taxes. These charges are the responsibility of the customer, as they are determined by your local customs office. Grey Moritz has no control over these costs.

We begin processing orders quickly to ensure timely delivery. For that reason, cancellations or modifications can only be accepted within 12 hours of placing your order. Please contact us immediately at support@greymoritz.com if you need to request changes.

If your order arrives damaged, incomplete, or does not arrive within the estimated delivery timeframe, please contact us at support@greymoritz.com. We will work with our carriers to resolve the issue as quickly as possible.