(Customers, visitors, applicants, suppliers, and business contacts)
Introduction
Grey Moritz processes personal data. Personal data is any information relating to an identified or identifiable individual.
In this Privacy Statement, we explain why and how we collect, use and protect personal data. We aim to provide clear and transparent information. Where relevant, additional details are provided per topic.
This Privacy Statement applies to customers, website visitors, applicants, suppliers and other business contacts of Grey Moritz.
Who we are
Grey Moritz is responsible for determining how and why personal data is processed as described in this Privacy Statement.
Company details
Grey Moritz
Molenweide 54
2614 LK Delft
The Netherlands
Email: support@greymoritz.com
Telephone: +31 15 202 4609
Chamber of Commerce: 90488504
VAT ID: NL865333749B01
Our processing activities
Depending on your relationship with Grey Moritz, we may process the following categories of personal data:
• Identification data (such as name and contact details)
• Account information
• Order and payment information
• Delivery and billing details
• Communication data (emails, customer service messages)
• Website usage data
• Marketing preferences
• Application-related data (where applicable)
We only process personal data where there is a lawful basis, such as:
• The performance of a contract
• Compliance with a legal obligation
• Your consent
• Our legitimate business interests (balanced against your rights)
Retention of personal data
We do not retain personal data longer than necessary for the purposes for which it was collected.
In certain cases, personal data may be retained for a longer period if required by law, in the event of fraud or abuse investigations, or where necessary for legal claims. In such cases, the data is kept securely and separately where possible.
Cookies
When you visit our website, we use cookies and similar technologies.
We use:
• Functional cookies (necessary for website operation)
• Analytical cookies (to analyse and improve website performance)
• Marketing cookies (for personalised advertising)
We only place analytical and marketing cookies after you have given your consent via our cookie banner, which is managed through Cookiebot.
You can withdraw or adjust your consent at any time via the cookie settings.
For more information, please read our Cookie Policy.
Third parties
Grey Moritz works with trusted third parties that process personal data on our behalf. These parties act as processors and are contractually obligated to protect your personal data.
We use third parties for purposes such as:
• Order and payment processing
• Customer relationship management
• Website hosting and infrastructure
• Analytics and performance monitoring
• Marketing and email communication
• Security and fraud prevention
• Accounting and administration
In some cases, personal data may be shared with third parties who act as independent controllers. This only occurs where required by law, where you have given consent, or in exceptional circumstances, such as:
• Protecting our legal or business interests
• Handling legal disputes
• Company restructuring, merger or sale
Where applicable, you should consult the privacy policies of these third parties to understand how they process personal data.
International data transfers
Some of our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, Grey Moritz ensures that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
• Access – Request access to your personal data and receive a copy
• Rectification – Request correction of inaccurate or incomplete data
• Erasure – Request deletion of your personal data (“right to be forgotten”)
• Data portability – Request transfer of your personal data to another party
• Restriction – Request limitation of processing while data is stored
• Withdraw consent – Withdraw consent at any time where processing is based on consent
• Object – Object to processing based on our legitimate interests
You may also lodge a complaint with your national data protection authority if you believe your personal data is not handled correctly. A list of European data protection authorities can be found on the website of the European Commission.
Requests regarding your rights can be sent to:
support@greymoritz.com
We will respond within one month of receiving your request.
Changes to this Privacy Statement
Grey Moritz may update this Privacy Statement from time to time. The most recent version will always be available on our website.
If significant changes are made, we will inform you where legally required.
Contact
If you have any questions, comments or requests regarding this Privacy Statement or the processing of your personal data, please contact us at:
support@greymoritz.com
